Terms & Conditions

1. Booking and Reservations:

– All reservations are subject to availability.
– Guests are required to present valid identification during check-in.
– Modifications or cancellations to reservations may be subject to applicable fees based on the chosen cancellation policy.

2. Check-in and Check-out:

– Check-in time commences at 3:00 PM local time.
– Check-out time is by 12:00 PM local time.
– Requests for early check-in or late check-out are based on availability and may incur additional charges.

3. Payment and Charges:

– Payment must be settled upon reservation, unless otherwise specified.
– Additional charges may apply for supplementary amenities, services, or any incurred damages during the stay.
– All listed prices include relevant taxes unless otherwise stated.

4. Age Restrictions:

– Guests must be at least 18 years old to check-in.
– Individuals under 18 years old must be accompanied by an adult.

5. Casino Policies:

– Guests are expected to adhere to all casino rules and regulations.
– Management reserves the right to deny entry or service to any guest at their discretion.
– All gambling activities are subject to adherence to local laws and regulations.

6. Room Occupancy:

– Maximum occupancy per room is as indicated during the reservation process.
– Additional occupants may result in extra charges.
– Rollaway beds and cribs may be available upon request and are subject to availability.

7. Property Policies:

– Smoking is strictly prohibited in designated non-smoking areas.
– Pets are not permitted on the premises unless explicitly stated otherwise.
– Guests are accountable for any damages caused to the property during their stay.

8. Liability:

– The hotel shall not be held liable for any loss, damage, or theft of personal belongings.
– Guests are responsible for their own safety and security throughout their stay.

9. Miscellaneous:

– Any disputes arising from these terms and conditions shall be settled through negotiation or mediation.
– These terms and conditions are subject to modification without prior notice.

By completing a reservation at TAPGROVEZ – Hotel & Casino, guests acknowledge and agree to comply with these terms and conditions.